About Us

Trusted, private in-home support for every stage of life.

Our Mission

To provide exceptional, client-centered care for individuals and their families across all ages and abilities, promoting independence, fostering development, and ensuring peace of mind.

Our Vision

To be the leading and most trusted private care provider in our service area, known for our compassionate, specialized support for seniors, individuals with disabilities, and families in transition.

Meet the Owner

Dorothea (Dottie) Santana • Owner/Administrator • Mobile Notary Public

Dottie founded Family Friend Home Care Solutions to make dignified in-home care easier to access for families in Northeast Ohio. As a woman- and minority-owned agency, we take pride in offering culturally competent care and responsive, concierge-style support.